FAQs

When ready to output from AI format. Choose Save As > Adobe PDF and choose ‘Press Quality’ from the program presets.

When creating your document save as PSD with layers preserved. When you are ready to output as PDF, choose Save As > Photoshop PDF when presented with the Adobe PDF Preset options simply choose ‘Press Quality’ and save your file.

To ensure highest quality output Do Not Flatten Your Artwork Prior To Saving

The bleed is a 3mm section that surrounds the edge of the printed dimensions. All images, text and colour fills that are intended to extend to the edge of the page should be extended 3mm to create a bleed.

It is very important that you consider the bleed when printing text, boxes and other elements so that they are not cut off when the print is finished. To avoid this from occurring, ensure that these elements are positioned within 6mm from all the edges.

These are the colours used.

RGB (Red, Green, Blue) – These are the primary colours of light which are best used for screen.
CMYK (Cyan, Magenta, Yellow, Keyline Black) – This colour spectrum is 4 colour which lends itself to full colour printing.

Converting all your artwork for printing from RGB to CMYK gives you more control over the final result of the colour. When we receive your artwork it is automatically converted to CMYK by our software. If it uses RGB, this gets changed to CMYK, but this may result in printed colours that are slightly different to your expectations. We can not be responsible for this and you should submit your artwork in the CMYK colour format.

Remember that all files should be prepared in with CMYK colours. If you are designing your own artwork, be sure to convert colours from RGB format to CMYK. There is usually an option in your graphics package to do this.

A professional designer will ensure the working space is set to CMYK from the very beginning.

Yes. When scanning your photograph or anything else for that matter, you must ensure that you are scanning at an absolute minimum of 300 dpi (dots per inch). When preparing your artwork with images and photographs, when you provide your PDF, EPS or AI files please ensure that they are all embedded within your final artwork document.

If you are concerned about colour matching issues, you can forward a copy to us in the post of a desktop printer copy. Once we have this we will be able to make every effort to match the colours.

If any concerns arise, we will contact you immediately to clarify the situation.

When sending multiple page documents such as booklets, they must be arranged in Printer Spreads. For more information please do not hesitate to contact us.

We highly recommend PDF as a default file format. When providing your PDF, please ensure that it is saved as a ‘Press Quality’ document (This is will be a standard default setting within your graphics program).

When you save your artwork as a PDF it ensures that all fonts and images are embedded within the document, and maximum image quality is maintained when it is saved as ‘Press Quality’.